Solution Architect Role

Job Description

XENON is Australia’s leader in High Performance Computing, Storage, Networking, Data Analytics and Artificial Intelligence solutions and services. We assist leading research teams and organisations with solutions, services, and infrastructure.

We are seeking an experienced and talented engineer to join our Professional Services team. This role involves close collaboration with XENON architects and engineers, customers and partners to design, install, configure, integrate, test, deploy, manage, maintain, support, and troubleshoot our systems and solutions.

As a part of the team, you will be working on modern architectures and solutions (HPC, storage, networking, data management and protection, public/private/hybrid cloud), integrating them into complex environments, developing customer-facing tools and documentation, supporting and maintaining our solutions, and working as a trusted partner and adviser with our customers.

Therefore, we require a candidate with strong knowledge of Linux system administration, compute/network/storage/data management, HPC/clustering solutions, virtualisation and containerisation technologies, as well as strong support, troubleshooting and consultative skills. AWS and Azure technical certification will be highly regarded.

If you’re looking to join a highly innovative Australian company, tackle big challenges we would like to meet you.


  1. Analyse challenging customer requirements and develop leading edge solutions in HPC, storage, networking, data management and protection, public/private/hybrid cloud
  2. Integrate XENON & XENON partner products into a variety of environments
  3. Execute integration, deployment and migration projects
  4. Develop customer-facing tools and documentation
  5. Support and maintain our solutions and solve complex issues in the field
  6. Strong presentation and verbal communications skills
  7. Strong understanding of infrastructure components and how they are tracked and managed in various systems
  8. Support escalations with onsite consulting management

Required Skills & Experience

  1. Linux cluster design, configuration, management
  2. HPC cluster management solutions: Bright Cluster Manager, OpenHPC, etc.
  3. AI and Deep Learning solutions and frameworks: GPU accelerated systems, Tensorflow, Theano, Torch, etc.
  4. Job management systems: PBS, Slurm, LSF, torque, SGE, etc.
  5. Virtualisation technologies: KVM, vmware, etc.
  6. Monitoring tools: Zabbix, Ganglia, Nagios, Icinga
  7. Storage Technologies and Filesystems: Ceph, Lustre, Spectrum Scale/GPFS, Weka, BeeGFS, NFS
  8. Storage configuration, management, backup, archive, tiering
  9. Scripting and programming: bash, Python, PHP, Perl, C, C++, Fortran, etc.
  10. Cloud environments (AWS, Azure, GCP, Oracle): architecture, configuration, management, cloud bursting, cost control
  11. Linux distros in various flavours (Red Hat, Rocky, CentOS, Ubuntu, Debian, SUSE, etc.) Windows and Windows server environments
  12. Container technologies (especially docker, Kubernetes): full life cycle from designing and building containers to deployment, management, upgrades
  13. Configuration management tools (e.g. Ansible): infrastructure as code, documented and reproducible environments
  14. Networking: Infiniband and Ethernet, modern switch operating systems (Cumulus, Sonic, etc.)
  15. More than 5 years of experience in Linux/Unix administration and support
  16. 3+ years of experience with problem resolution in large scale production environments
  17. More than 2 years of experience with direct professional/managed services, customer support, monitoring and troubleshooting solutions through remote access
  18. Ability to travel domestically and internationally when required
  19. Must be able to empathize with all partners and customers and take the time to fully understand their points of view, needs and problems to help delivery results.
  20. Computer Science or Engineering degree desirable

If you are interested and feel you meet the required skills and experience, we look forward to reviewing your application.

Diversity and Inclusion

XENON is committed to creating a diverse environment that embraces differences and fosters inclusion.

Equal Opportunity

XENON is an Equal Opportunity Employer and strongly committed to all policies which will afford equal opportunity employment to all qualified persons without regard to age, national origin, race, ethnicity, creed, gender, disability, veteran status, or any other characteristic protected by law.

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